Privacy Policy
Information We Collect
a. Personal Information:
- Name, age, gender, date of birth
- Address, phone number, and email ID
- Aadhaar number, government-issued ID (for KYC purposes)
- Insurance details (if applicable)
b. Medical Information:
- Patient history, diagnosis, treatment, lab reports, and prescriptions
- Appointment and admission details
- Reports from diagnostic tests and imaging
c. Online Usage Data (if applicable):
- IP address, browser type, pages visited, time spent, etc.
How We Use Your Information
- Deliver high-quality medical services and treatment
- Manage appointments, billing, and insurance claims
- Maintain electronic medical records (EMRs)
- Comply with legal and regulatory requirements
- Improve hospital operations and patient care
- Communicate health updates or appointment reminders
Disclosure of Information
We do not sell, rent, or trade your personal or health information. We may share your data with:
- Doctors, specialists, and authorized medical staff for treatment
- Diagnostic labs and imaging centers
- Government authorities (if mandated by law)
- Insurance companies for processing claims
- Technology partners (for secure data storage and processing)
All third parties are contractually obligated to protect your information.
Data Security
- Encrypted medical records and restricted access
- Firewalls, password-protected systems, and SSL (for online platforms)
- Regular audits and staff training on data confidentiality
However, no system is 100% secure. We strive to protect your data but cannot guarantee absolute security.
Your Rights
- Access your personal and medical records
- Request correction of inaccurate data
- Withdraw consent for data usage (subject to legal and operational feasibility)
- File a complaint regarding misuse or unauthorized access
Children’s Privacy
We do not knowingly collect personal information from minors without parental/guardian consent. Parents or guardians may review and request deletion of their child's data.
Third-Party Links
Our website or platforms may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date.
Contact Us
Privacy Officer
PRUDENCE HOSPITAL
1-12-121/A, Opp Yendala Towers, Pragathi Nagar, Vinayak Nagar,
Nizamabad, Telangana – 503001
Phone: 9093966666, Email: admin@prudencehospitals.com
